Frequently asked questions
What do I receive?
A digital product delivered by email — license keys, blueprint access, and download links. Nothing physical ships.
How long does delivery take?
Usually within a few minutes after your payment is confirmed. In rare cases a manual review may take up to one business day.
Do you offer refunds?
Yes — a 30-day money-back guarantee. Unused prepaid credits are also refundable within 30 days. See our Refund Policy.
Is this a subscription?
No. Every purchase is one-time, and prepaid credits never expire.
How does the charge appear on my statement?
As UNYX ENGINE.
How do I get support?
Email support@unyxengine.com. We're available Mon–Fri, 9–6 ET and reply within one business day.
Can I use products for client or team projects?
Yes — usage is covered according to the license tier you purchase.